Published inBootcampDesigners, we can’t use the same tools to do our work and sell our workWe need to realize the detail and context for thinking and doing is unsuitable for communicating and selling — and vice versa.Dec 22, 2020Dec 22, 2020
The problem with problems (and solutions)Don’t talk about solutions or problems. Instead, talk about progress.Apr 27, 2018Apr 27, 2018
Writing a good objective (or goal)A good objective (or goal) is a combination of a specific form of progress, a direction for the progress, and an expectation of change.Mar 9, 2018Mar 9, 2018
Published inIntensive Code UnitInterface design valuesWhen designing interfaces, we value clarity, efficiency, consistency, and beauty. Designing interfaces with these values in balance is…Dec 8, 2017Dec 8, 2017
Focus on the Present — Stop Trying to Predict the FutureAs the complexity of our product grows we can’t keep interacting with it, and its users, in the same way and expect a similar response…Sep 17, 2017Sep 17, 2017
Vagueness is the enemy of progressWhen we don’t have infinite resources, the way we intend to allow progress is the only part we really need to understand.Aug 28, 2017Aug 28, 2017
Published inCustomer DrivenCustomer interviews are messy, and that’s okay.My favorite customer interviewing framework I learned from Josh Porter with Nelson Joyce and the UX Sisters. It’s a condensed and…Nov 10, 2015Nov 10, 2015
What context is king?I’m currently fascinated by a book about cities. Why they decay. Why they thrive. It’s called The Death and Life of Great American Cities…Nov 6, 20151Nov 6, 20151
The equilibrium (not death) of bloggingIs blogging just now finding its real audience?Jul 8, 20151Jul 8, 20151
